FAQs | ABET | Education & Resources

Course Access and Content

How do I access the course materials and resources?

Course materials and resources can be found under each module’s Learning Activities section in ABET’s learning management system (LMS), log in here.

Will I need to purchase additional resources (books, articles, etc.) outside of the course to complete it?

Purchase of additional resources is not necessary. However, some external resources are suggested for further learning on the topic(s).

Is the course self-paced or are there specific deadlines for assignments and assessments?

The credentialing courses are self-paced, meaning there are no deadlines for assignments and assessments although you must complete a module before moving to the next one. You must complete the course(s) within six months of registration.

I registered for a course, but don’t know how to access it.

Once you register for your course(s), you will receive an email from mailer@workato.com with the subject line “ABET Professional Programs: Enrollment Confirmation.” This includes a link to log in, your username and the ability to change your password, if necessary.

Can I share my course login information with other member of my team or at my institution?

No. For every paid registration, only one learner is permitted to take the course assignments, assessments and earn a badge once completed.

What should I do if I have a question related to content that isn’t answered in the course?

Please contact education@abet.org with your question.

How long does it take to complete a course?

The expected time to complete each course ranges between five and six hours but depends on the individual learner. A learner has a total of six months to complete a course.

When will I receive my digital badge(s) and/or certificate(s) after completion?

Within two weeks of successful completion of the course summative assessment, you will receive an email from ABET Professional Programs via Credly admin@Credly.com, providing information on how you can accept your badge. Click here for a step-by-step video on how to access and manage your badge.

How do I display my digital badge(s) and/or certificate(s) in social platforms?

Once you’ve completed a course and received an email from Credly, you need to accept your badge or certificate before you can add it to your social profile. Click here for a step-by-step video on how to access and manage your badge.

Does my badge or certificate need to be renewed?

No, you only need to complete the badge or certificate one time and they do not expire.

Technical Support and Troubleshooting

Are the courses accessible via a mobile device?

Yes, the courses are accessible via a mobile device. All you need is internet access, time and a quiet space.

Is there technical support available if I encounter issues accessing the course?

Yes, technical support is available by contacting Education@abet.org. You can expect a response within 48 hours or sooner.

How is my information secured? What is your privacy policy?

See ABET’s privacy and cookie policy here.

How do I reset my password in the Learning Management System (LMS), D2L Brightspace?

Go to your original email from mailer@workato.com and click “Change Password” or go to the LMS log in site, https://abetcert.brightspace.com/d2l/login, and click “Forgot your Password?”

Refund Policy

What is the refund policy?

Refunds are not permitted once a registrant has accessed the course(s) in ABET’s Learning Management System, D2L Brightspace. For questions, please contact us at education@abet.org.

In case of emergency or special circumstances, such as a health emergency or military duties, can I renew or extend my course access?

Extension to course access may be accommodated for special circumstances. For more information, please contact us at education@abet.org.

Registration and Payment

Do I receive Professional Development Hours along with the digital badge or certificate?

Yes, the hours awarded depend on the expected time to complete each course.

Who are the courses intended for?

Regardless of discipline, those interested in program assessment, responsible for the program assessment process and/or interested in the subject matter of the course.

How do I register more than one person at the same time?

Contact Education@abet.org for assistance.

Can I use or replicate the content from this course?

Course content is copyrighted material and intended for your learning purposes only. Content cannot be replicated or shared for personal or financial gain.

What are the payment methods?

Only digital payment is accepted such as payment by credit card or via wire transfer. For more information regarding payment via wire transfer, please contact payables@abet.org.

I need a receipt or invoice. How do I get one?

To request a receipt or invoice, please contact education@abet.org.

Can I transfer my enrollment from one course to another?

No, transferring enrollment from one course to another is not allowed. However, if you believe there may have been a mistake in your course registration, please feel free to reach out to us at education@abet.org for assistance. We’re here to help ensure you have the best learning experience possible.

Frequently Asked Questions